Acadam is a meeting place for students and tutors. Acadam provides a matching service and a platform to handle all monetary transactions between tutors and students.
There are two ways to find a tutor on Acadam :
Just press the button "SEND MESSAGE" located on the tutor’s profile.. When you send a message to a tutor, you can choose to make this message accessible to other tutors or not. You will receive an email when the tutor will answer you.
Click on the button “STOP” if you no longer want your request to be accessible by tutors.
If, after several attempts, a tutor doesn’t get back to you, you should consider finding a different tutor. It may be that the tutor is no longer available to new students.
You still have options; some tutors offer online tutoring using our online platform, the virtual classroom. Using the Virtual Classroom, you can get help in the subject of your choice, right from your home!
Yes, it does! See above question for more information.
That’s up to you and your tutor; when you contact a tutor, this is one of the things you should talk about. It is important to note that in their profiles tutors indicate the locations where they are willing to teach: at their house, at your house, online, or in a public place.
Acadam.com cannot offer any guarantee on the services you will get through its network.It's up to you to choose a tutor and ask the right questions before hiring.
The cost per hour of tutoring depends on the tutor you choose. This price is set by the tutor and is available on their profile. Before you hire a tutor, it is very important to agree on the price to avoid any billing issues. The price usually depends on the experience of the tutor, the duration of the sessions and the location.
No, it is strictly forbidden to pay tutors directly. All monetary transactions must go through Acadam’s system
Acadam asks you to submit a valid payment information on file before tutoring sessions begins. This ensures tutors that they will get paid after each lesson. All tutoring fees will be charged to you by the tutor via Acadam’s system. You can add a credit card to your account, in which case we will charge your card 48 hours after the tutor has sent you the invoice. If you pay by check, we must receive it before the tutoring begins.
The easiest way is to pay is by adding your credit card to your Acadam account. Don’t worry, our website is 100% secure. After a tutoring session, your tutor will send you an invoice which will be automatically debited from your credit card. If you do not want to pay by credit card, you can always send a check or money order to the following address:
4030 Sainte-Ambroise #157
If your tutor agrees, yes this is possible. However, be advised that any time a professional travels in order to provide a service, there are usually fees. A good alternative to an in person interview is a phone interview. In this case, you aren’t asking the tutor to travel on their own expense, and you can still get a good idea of the kind of person you will be working with.
You can leave a review directly to the tutor’s profile. Just locate the section “REVIEWS” at the bottom of his profile. There is also a quick link to leave a review in the My tutors page.
If you don’t want to pay by credit card online, you can always call us at 1-855-5-ACADAM to make a payment over the phone. You can also send us checks or money order to:
4030 Sainte-Ambroise #157
You can manage your appointments with the tutor directly by phone or email. However, you will need to have a valid payment information on file before scheduling a first meeting.
You can contact the tutor directly and to ask him to correct this. However, if a problem persists, please contact us at 1-855-5-ACADAM.